Leema Contact Center
Leema Contact Center currently operates 260 counselor seats in the Leema Building offering extensive service including CRM, ASP and other related service to meet the diverse customer needs.
Contact Center Information
Location: Leema Building (2F) in Seoul
Counselor Seats: 260 seats
Facilities: Server Room, Training Room, Computer Training Room, Counselor Lounge
Clients: News Media, Financial Institutions, Insurance Companies, Logistics Companies
Services and Benefits
Accumulated experience and know-how
Diversified experience in contact center service, since 2003, for news media, financial institutions, home-shopping companies, door-to-door delivery service companies
Service includes contact center consulting, operating and simply offering ASP (Application Service Provider) service
Operation and security system
Leema Contact Center is equipped with extensive system comprising PBX (Private Branch Exchange), CTI (Computer Telephony Integration), IVR (Interactive Voice Response), PDS (Predictive Dialing System), etc.
Power supply for all equipment including computer server is backed up by UPS (Uninterruptible Power Supply) and generator
Location of Leema Contact Center at the premier class office building, Leema Building, in the center of Seoul city enables timely recruiting of the necessary manpower with minimum turnover
A subsidiary recruiting company, Gargantuan Co., Ltd., supports the necessary recruiting work